Privacy Policy – Nature’s Flavour
At Nature’s Flavour, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and how we keep it safe when you use our website or place an order with us.
1. Information We Collect
When you place an order or contact us, we may collect details such as your name, phone number, email address, billing/shipping address and payment-related information required to complete the transaction.
When you browse our website, we may automatically collect limited technical information such as your IP address, browser type and device details to help us improve website performance and user experience.
With your permission, we may also use your email address to send updates about new products, offers or important service information.
2. How We Use Your Information
We use the information you provide to:
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Process and deliver your orders
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Communicate order status and support updates
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Improve our website and services
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Send marketing or promotional emails
Your personal data is used only for the purposes for which it was collected.
3. Your Consent
By providing your personal details for placing an order, delivery, payment or support, you consent to our collecting and using that information for that specific purpose.
For marketing communication, we will only contact you if you have agreed to receive such updates. You can withdraw your consent at any time by contacting us (details below) or by using the unsubscribe option in our emails.
4. Disclosure of Information
We may share your information only when required:
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To comply with legal obligations
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To protect our rights or prevent fraud or misuse of our services
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To complete your order through trusted service partners such as delivery or payment providers
5. Payments
Online payments are processed through secure third-party payment gateways such as Razorpay. We do not store your debit/credit card details on our servers. Payment data is encrypted and handled according to industry security standards (PCI-DSS).
Your transaction information is used only to complete the payment and is not retained longer than necessary.
6. Third-Party Services and Links
Some services on our website (such as payments, shipping or analytics) are handled by third-party providers. These providers access only the information needed to perform their specific service.
If you follow links to other websites, their privacy practices will apply. We encourage you to review their privacy policies separately.
7. Data Security
We follow reasonable technical and organisational safeguards to protect your personal information from loss, misuse, unauthorised access or disclosure.
8. Cookies
Our website uses basic cookies to maintain your browsing session and improve functionality. These cookies do not personally identify you across other websites.
You can control or disable cookies through your browser settings, though some site features may not function properly without them.
9. Age Requirement
By using this website, you confirm that you are legally eligible to make purchases in your place of residence or are using the site with the consent of a parent or guardian.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon posting. We encourage you to review this page periodically.
If Nature’s Flavour undergoes a business transfer or merger, customer information may be transferred to the new entity so that services can continue without interruption.
11. Your Rights and Contact
You may request access to, correction of, or deletion of your personal information, or raise any privacy-related concern by contacting us at:
We will make reasonable efforts to respond and resolve your request promptly.
This policy is designed to keep your information safe while giving you full control and transparency over how it is used.